Securus Technologies is a company that connects inmates with their friends and families. The company is based in Dallas, Texas and has been around for over 30 years. Although they provide many services, telecommunication is their primary product offering. Through phone service that’s affordable, video chats, voicemail, and email, life is made a little easier for everyone.
The company has acquired a few other companies during recent years, to enhance the level of service they bring. The most recent acquisition of GovPayNet will make it easier for payments to be made from facilities, or by loved ones and other’s outside of the facilities. These types of payments include court fees and costs, motor vehicle tickets, restitution charges, probation payments, and the like. Being able to streamline the service, means faster and better communication, helping the inmates comply, or meet their obligations in a timely manner.
JPay was also recently acquired and provides similar services. JPay has also come out with a tablet that’s able to be purchased by inmates loaded with courses and educational software. This has been a longtime concern, as many inmates would like to leave the facility prepared to get back to work. Securus Technologies has stated that these companies coming under their wing will make technology, and the current services operate much better. The other companies agree that being partners will advance technology even faster, and look forward to being under the Securus umbrella of brands.
Other advancements that have recently been introduced include enhanced monitoring of calls and other forms of communication. Better monitoring of the facilities focusing on inmate activity and employee activity has been added as well. Wireless containment systems have been added to stop contraband cell phone inside the facility from being used. This significantly improves safety inside, and outside the facility as the phones have been linked to crimes inside and outside the facility. Securus Technologies has been making advancements in recent years, and it will be interesting to see how the landscape of these facilities changes over the years as a result.
The job of a prison guard is perhaps one of the more dangerous in this country. Even with all the advances in technology, if the inmates want to hurt officers, they outnumber them in just about every prison. When these inmates can get their hands on things like drugs and weapons, then you take things to a completely different level. My job as a corrections officer is to keep the peace by eliminating those opportunities for inmates to get their hands on those items.
Each day when my team gets assembled, we meet in the visitor center and work hard to ensure nothing is getting from the visitor to the inmates. Even things like a toothbrush can be crafted into a sharp stabbing device, so we make it clear nothing is allowed to come into that area. That being said, there are some inmates who can be very persuasive, and the visitors will even risk time in jail to try and help them out. In these cases, we have to go that extra mile to eradicate any trace of the contraband.
Securus Technologies placed the call monitoring system in our prison, and we use it to help tighten up security around the jail. The company already has the same inmate call monitoring system in 2,600 jails around the country, and we believe it is making a real positive difference here too. The system is able to listen to all calls simultaneously and pick out unique chatter on just about any subject.
The LBS software alerted my team to when an inmate was asking his mother to slip him prescription drugs. One call revealed how an inmate was hiding his drugs outside the cell to avoid having to own up to it, so we immediately put a team on these incidents and tighten the ship as we go.
PRN Newswire was the first to report the inaccuracies found by Securus Technologies, associated with Global Tel-Link. A successful fourth quarter audit caught those irregularities and they were immediately corrected. At which time, Global Tel-Link has decided to offer their customers free inmate calling features, for Louisiana customers. This limited time offer is being initiated by Global Tel-Link, as a one time courtesy, to reward their customers. Securus Technologies is the largest inmate communication provider in the network offering surveillance, monitoring, and advanced technological solutions. Secure your inmate calls with Securus Technologies, today.
Securus is widely known for their network regulations, but they are quickly becoming one of the largest inmate providers in the network. In fact, a recent Certification 1 approval will help them expand internationally. They have merged with Vimeo to bring their customers a high definition video chat feature. This exciting feature allows you to talk over the internet and have complete control over your picture quality and sound with just a few buttons. You can visit your loved ones over the internet and save the commute to a correctional facility. Thousands of customers are choosing Securus to secure their inmate calls.
Securus Technologies Features
Holiday Video Visitation
You can now visit your loved ones over the internet, during the holidays, by using video chatting. If your name is on an inmates visiting list, they can receive visits on special holidays including Christmas, to talk to their loved ones.
Inmate voicemail features gives inmates access to message features from a personalized account. This feature is offered to inmates through their commissary. They never have to miss another message from the ones they love, again.
Most companies strive to be better as they look to enhance their product or service delivery. Securus Technologies are not any different. The best way to see if a company is getting where it purposes to is by looking at the accreditation it is getting. Securus Technologies seem to be on the right track judging by the kind of accreditation that they have recently received.
Securus technologies are a service providing company that has been in the forefront in trying to make the criminal and justice system modern in technological terms. It has gone a long way in implementing projects that have been a success in the department. In this line of service, it is essential that truth, dignity and honesty is upheld by such a company. Many such companies, therefore, try to get the BBB accreditation which tends to prove the trustworthiness of a company. With this type of accreditation, it is definite that anything that comes from the company in the form of public statements or print form is right. What even amazed most, including the company’s senior vice president, Danny de Hoyos, is that they managed to receive an A+, which is the best of the accreditation.
It is essential to understand that getting such accreditation is not easy as one needs to pay the board so that they can be monitors and assessed regularly. This, however, doesn’t mean that the quality of products or services of the company has been endorsed by the board. There have emerged complaints from various sources that some of the products being provided by Securus technologies including their customer care services are not up to standard. The BBB, however, cleared the technological company of these claims after a thorough review of the company, stating that they still meet the requirements needed for a company to be BBB accredited.